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WAREHOUSE HOLIDAYS
Shipping and/or delivery will not be available on the following days and on local holidays.
*Orders can be placed 24 hours a day, 7 days a week.
January 1 (New Year’s Day)
January 8 (Coming of Age Day)
February 11 (National Foundation Day)
February 23 (Emperor’s Birthday)
March 20 (Vernal Equinox Day)
April 29 (Shōwa Day)
May 3 (Constitution Memorial Day)
May 4 (Greenery Day)
May 5 (Children’s Day)
July 15 (Marine Day)
August 11 (Mountain Day)
September 16 (Respect for the Aged Day)
September 22 (Autumnal Equinox Day)
October 14 (Sports Day)
November 3 (Culture Day)
November 23 (Labor Thanksgiving Day)
Every Saturday & Sunday
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PRE-ORDER
Items you pre-order are reserved for you, and will be shipped out as soon as they are available. You can find the estimated shipping date in the item page and in your order details.
If you order products that are already in stock together with pre-order items, they will be shipped in separate packages.
The total of the pre-order items will be charged on your chosen payment method after you order in placed.
PRE-ORDERS
Items you pre-order are reserved for you, and will be shipped out as soon as they are available. You can find the estimated shipping date in the item page and in your order details.
If you order products that are already in stock together with pre-order items, they will be shipped in separate packages.
The total of the pre-order items will be charged on your chosen payment method after you order in placed. Cash on delivery is not available for pre-order items.
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PACKAGING GUIDE
PRIVACY POLICY
Welcome to the VALENTINO S.p.A. website, located at www.valentino.com (the “Site”).
Please read this Privacy Policy carefully, it applies every time you access the Site, even if you do not purchase the products sold on it. Please also read the General Terms and Conditions of Use if you haven't already done so, as they contain important information about the security systems used by the Site.
Please note that the Site is managed directly by Valentino S.p.A. VALENTINO Japan Ltd., is directly responsible for sales and general transactions carried out in the context of the online store within the Site (the “E-Store” or “Online Store”) - e.g. order management, sales, product delivery, returns and warranty management, after-sales activities, cross channel activities, etc.), coordinating all the above directly with VALENTINO S.p.A., in order to provide customers with the best service and the best online shopping experience.
Remember that this Privacy Policy is governed by Italian and Japanese law and in particular by the Code on the Protection of Personal Data (Legislative Decree no.196 of 30 June 2003) and the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003). The Italian Personal Data Protection Code guarantees that processing of Personal Data will be carried out in compliance with fundamental rights and freedom of individuals, as well as of their dignity, with particular reference to confidentiality, identity and to the right to Personal Data protection.
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