SEARCH
MUST HAVES WOMAN
MUST HAVES MAN
Item Added to Wish List
View your Wish List
Payments
Shipping
Returns And Refunds
Shopping
Size Guide
Legal Area
FAQ
Boutique Services
Payments
Shipping
Returns And Refunds
Shopping
Size Guide
Legal Area
FAQ
Boutique Services
You can return your order purchased online at any Valentino boutique within the same Country/region where the order was delivered.
You do not need to fill in the online Return Form: simply bring the items to the boutique of your choice within 20 days from delivery/pick-up.
Return items which do not meet the guidelines described in our Return Policy cannot be accepted. Refunds may take up to 7 working days to be processed. Refunds can only be issued to the same payment method used for the order. The time necessary for the refund to show in your account will depend on banking procedures and on the payment method.
Please note that Items marked as Final Sale (such as Fragrances and Customized items) cannot be returned or exchanged.
If someone is returning an order on your behalf, make sure they have:
- a copy of your ID
- a valid ID of the person who is returning
- the shipping confirmation email (printed or on a mobile device)
- this delegation letter printed and signed
For further information on the conditions for exercising your right to return, please see the Legal Area
The service is available at the following Valentino boutiques:
ATLANTA PHIPPS PLAZA
3500 Peachtree Road NE SUITE 1097, Phipps Plaza, ATLANTA, 30326
1404-846-6565
BAL HARBOUR
9700, Collins Avenue - Suite 112/214, Bal Harbour Shops, BAL HARBOUR, 33154
1305-867-1215
BEVERLY HILLS
324, North Rodeo Drive, BEVERLY HILLS, 90210
1310-247-0103
COSTA MESA SCP
3333, Bristol Street - Suite 2533, South Coast Plaza, COSTA MESA, 92626
1714-751-3300
DALLAS HIGHLAND PARK VILLAGE
9B, Highland Park Village, DALLAS, 75205
1469-868-6062
HONOLULU ALA MOANA
1450 Ala Moana Boulevard, Ala Moana Center, HONOLULU, 96814
1808-942-9218
HONOLULU R. HAWAIIAN CENTER
2201 Kalakaua Avenue, Royal Hawaiian Center, HONOLULU, 96815
1808-922-3870
HOUSTON THE GALLERIA
5015 Westheimer Road, The Galleria - Suite #A2207, HOUSTON, 77056
1713-629-7700
LAS VEGAS BELLAGIO
3600 S Las Vegas Boulevard, At Bellagio, LAS VEGAS, 89109
1702-836-3525
LAS VEGAS FORUM
3500 Las Vegas Boulevard S A03B, Forum Shops At Caesars Palace, LAS VEGAS, 89109
1702-862-4653
LAS VEGAS THE SHOPS CRYSTALS
3720 S Las Vegas Boulevard, The Shops At Crystals – Space 223B, LAS VEGAS, 89158
1702-737-7603
MANHASSET HIRSHLEIFERS
2080 Northern Boulevard, Hirshleifers, MANHASSET, 11030
1212-997-8093
MIAMI DESIGN DISTRICT
140 NE 39th Street, PC-105 & PC-205, MIAMI, 33137
1305-639-8851
PALM BEACH WORTH AV.
204 Worth Avenue, PALM BEACH, 33480
1561-659-7533
Private Access
Confirm request
Are you sure you want to remove this item?
PLEASE SELECT YOUR COUNTRY/REGION
Please note
Please note
Please note
Success
Sorry, an error occurred
Your Wish List is full
Move to wishlist
Do you want to save this item to your Wish List and remove it from your Shopping Bag?
Please note
PLACE YOUR EXCHANGE ORDER
WAREHOUSE CLOSURES
System error
Guest session expired
PRE-ORDER
PRE-ORDERS
Product no longer available
Pay securely with
SYSTEM ERROR
Pay securely with
After clicking the “PayPal” button, you will be redirected to PayPal to complete your purchase securely.
Please note that Gift options and Pick Up in Boutique are not offered in the PayPal Express Checkout.
Sorry, an error occurred.
CONFIRM REQUEST
Are you sure you wish to proceed with this operation?
PACKAGING GUIDE
PRIVACY POLICY
Welcome to the VALENTINO S.p.A. and VALENTINO USA Inc. (together, “VALENTINO”, “we”, “us”, “our”) website, located at www.valentino.com/us (the “Website”).
The VALENTINO Group (the collective corporate entity comprising VALENTINO S.p.A. and VALENTINO USA Inc.) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the “Policy”).
The Policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information when you:
This Policy does not apply to information collected by:
Please also read the Terms and Conditions of Use, as they contain important information about the security systems used by the Website.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website, and/or interact with us at our Stores, and/or exchange Electronic Communications. By accessing or using this Website interacting with us at our Stores, or otherwise interacting with us as provided in this Policy, you agree to this use and handling of the data. This Policy may change from time to time (see ‘18. CHANGES TO OUR PRIVACY POLICY’), so we encourage you to review it regularly. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.
Welcome to Valentino Turkey
To ensure you get the best service, we recommend visiting the following website:
