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Payments
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Shipping
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Returns And Refunds
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Shopping
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Size Guide
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Legal Area
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FAQ
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Boutique Services
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Payments
-
Shipping
-
Returns And Refunds
-
Shopping
-
Size Guide
-
Legal Area
-
FAQ
-
Boutique Services
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RETURN POLICY
You can request a return for any item purchased on Valentino.com within 30 days from delivery.
ONLINE RETURN
- Please complete the online Return Form within 30 days from delivery
- The return package must be shipped back following the instructions provided in the "Shipping A Return" section
- The items must be in their original condition (not worn, washed, modified or damaged in any way), with all tags attached and including any accessories or dedicated packaging
- The items must be sent from the same Country where they were delivered
- Items marked as Final Sale (such as Fragrances and Customized items) cannot be returned or exchanged
- You can choose the return shipping service you prefer. Return shipping is at the customer's expense
- Please note shipping fees are not refunded.
Returned items will be verified before issuing a refund. Items which do not meet the guidelines described above cannot be accepted.
For further information on the conditions for exercising your right to return, please see our Terms of Sale.
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